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Get in touch
Locations
Hong Kong
Suite 2103, 21/F
39 Yip Kan Street
Wong Chuk Hang
Hong Kong
Tel: +852-5809-9990
Valletta
Level 4
Palazzo Spinola
46, St Christopher Street
Valletta VLT1464
Tel +356 2570 9001
Email: info@insignia-cards.com
New York
Dubai
Dubai International Financial Centre
PO Box 36600
Dubai
United Arab Emirates
Tel: +971 4 570 6604
Bratislava
Digital Park I
Einsteinova 21
851 01 Bratislava – mestska cast Petrzalka
Slovakia
Tel: +421 2333 29777
London
How can we help you today?
Lost & Stolen
In the event of your card being lost or stolen, please call us immediately using the relevant card number listed below after discovering the loss/theft.
24/7 Client & Card Servicing
Professional, friendly and attentive, our diligently trained card and client services support desk will listen to your enquiry and assist you helpfully and courteously at all times. Please contact us on the number that can be found on the reverse of your card or alternatively listed below.
Lifestyle Cards
Business Cards
Insignia Platinum Business Card
Telephone: +44 203 369 0007
Email: accountmanagers@insignia-cards.com
Personal Assistants
If you have lost the number of your personal assistant please contact us on +44 203 151 7000
and a member of the team will assist you. Alternatively, you can email us at lifestyle@insignia.com.
VIP Airport Assistance
Contact your Personal Assistant to find out more about our VIP Airport Assistance service. Otherwise, please call the number that appears on the reverse of your card or send an email to lifestyle@insignia.com.
24/7 Emergency Worldwide Assistance
Contact your Personal Assistant 24/7 if you need Emergency Assistance Services. Otherwise, please call us on +44 203 151 7000 or send an email to lifestyle@insignia.com.
Travel & Purchase Protection Insurance
In the event of a serious illness, accident or emergency you must contact Euro Center on
+34 913 874624. To make a claim, please call +32 2 725 9680 and request a claims form.
Key contacts
Cards
For any queries related to Insignia Cards benefits and rewards, please contact:
Marketing Services
For information about campaigns and marketing activities please contact:
Partnership & White Label
For any queries related to partnerships and white label solutions, please contact:
Make a Complaint
To make a complaint, please speak to your Personal Assistant or contact us on the number that appears on the reverse of your card.
Advertising
To learn more about advertising opportunities with Insignia, please contact:
PR
The Insignia press team are happy to help with any relevant queries.
Careers
If you are interested in working at Insignia and feel you could be a beneficial part of our team, please check the latest open positions here
Insignia Brand
For brand assets and logo files please contact:
General
For general enquiries, please contact:
For any queries related to Insignia Cards benefits and rewards, please contact:
For information about campaigns and marketing activities please contact:
For any queries related to partnerships and white label solutions, please contact:
To make a complaint, please speak to your Personal Assistant or contact us on the number that appears on the reverse of your card.
To learn more about advertising opportunities with Insignia, please contact:
The Insignia press team are happy to help with any relevant queries.
If you are interested in working at Insignia and feel you could be a beneficial part of our team, please check the latest open positions here
For brand assets and logo files please contact:
For general enquiries, please contact:
