Privacy Notice of Insignia Lifestyle Services s.r.o.

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together in categories such as Identity, Financial and Conduct data.

We will collect personal information about you from a number of sources including:

• information given to us on application forms, in letters and emails, over the phone or through the device you use.
• from analysis of how you operate our products and services, including the frequency, nature, location, origin and recipients of any payments.
• from, or through, other organisations (for example other entities within the Insignia Group of Companies, retailers, social media and public information sources).
• in certain circumstances we may also process special categories of your data (e.g. medical data) but we will only do this where allowed by law or if you give your consent.

We will use your personal information:

• to provide products and services, manage your relationship with us and comply with any laws or regulations we are subject to (for example the laws that prevent financial crime or the regulatory requirements governing the services we offer).
• for other purposes including improving our services, exercising our rights in relation to agreements and contracts and identifying products and services that may be of interest.

To support us with the above we analyse information we know about you and how you use our products and services. We do not use your data to make any automated decisions about you.

Your personal information will be shared within the Insignia Group of Companies and other companies that provide services to you or us, so that we and any other companies in the Group can look after your relationship with us. By sharing this information, it enables us to run accounts and policies, and provide services efficiently. This processing may include activities which take place outside of the European Economic Area, whose laws may not provide the same level of data protection. If this is the case, we will ensure appropriate safeguards are in place to protect your personal information.

We may be required by law, or as a consequence of any contractual relationship we have, to collect certain personal information. If you fail to provide this information to us it may prevent or delay us fulfilling these obligations or performing services.

The law gives you a number of rights in relation to your personal information including:
• To request access to your personal data
• To request correction of your personal data

• To request erasure of your personal data
• To object to processing of your personal data
• To request restriction of processing your personal data
• To request transfer of your personal data
• To withdraw consent

We will keep your information for as long as you are a customer of the Insignia Group of Companies. After you stop being a customer, we may keep your data for a reasonable time (pursuant to applicable laws and regulations).

If you have any questions, require more information about how we use your personal information, or wish to exercise any of your rights, please contact our Data Protection Officer on  dpo@insignia.com. You have the right to make a complaint at any time to the European Data Protection Board (https://edpb.europa.eu/edpb_en).