One of our lifestyle managers recently embarked on a fascinating fam trip to the iconic Four Seasons at The Surf Club in Miami.
The event was not just an ordinary gathering; it brought together key speakers who shared their annual performance results with preferred partners. The numbers spoke for themselves—client engagement had increased by 1.5 times, guests stayed 28% longer than the previous year, and total spending doubled.
The guest speakers list read like a who’s who in the luxury hospitality industry. Adrian Messerli, President of Hotel Operations for EMEA, Anne Mansfield, Senior Vice President of Sales, Kristien Deleersnijder, Vice President of Sales for EMEA, and Carolyn Mar, Senior Director of Marketing – Strategic Partners, were all on hand to share their valuable insights and expertise.
The event focused on Four Seasons Residences and their Private Jet, Drive and Yacht experiences. These unique offerings were poised to capture the attention of discerning travellers seeking unparalleled luxury and unforgettable experiences.
One of the trip’s highlights was the opportunity for face-to-face meetings with representatives from various Four Seasons properties. These meetings allowed for deeper connections and a better understanding of the distinctive offerings at each location. From Miami Downtown Four Seasons to Palm Beach, USA, and even as far as Bora Bora, we left no stone unturned in our quest for enriching experiences for our valued members.
Silva Cardillo, Insignia’s Personal Luxury Lifestyle Manager, represented the company at this prestigious event. Her presence at the fam trip ensured that Insignia’s clients will continue to receive the highest level of service and access to the world’s most exclusive destinations and experiences.
As the luxury travel industry continues to evolve, fam trips like this are crucial for keeping abreast of the latest trends and offerings.
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